Microfinance & Loan Operations

Live book

R 184M

+R 6.2M

Apps today

62

+11

Approval rate

47%

+1.2%

Avg ticket

R 4,820

+R 120

Arrears 30+

6.4%

-0.3%

NCR audits

0 open

-1

Loan applications

Planned vs received

AI insights

Suggested next actions

  • Applicant cluster from Soweto branch shows 18% higher repayment vs system average — consider risk tier promotion.

  • DebiCheck failure rate up 4% — provider B incidents flagged, switch high-value debits to Provider A this week.

  • Collections call yield drops sharply after 17:30 — re-allocate 2 agents to 09:00–11:00 shift for week 21.

Disbursement value

Budget vs actual (ZAR ‘000s)

Active programmes

Live programme progress

Soweto branch launch5 weeks
72% completeOn track
DebiCheck migration8 weeks
58% completeWatch
Collections retraining6 weeks
38% completeOn track
NCR re-registration12 weeks
14% completeJust started

Alerts

Last 24h

  • Collections backlog · Tembisa bookHigh
  • DebiCheck Provider B failures spikeMed
  • FAIS CPD due · 4 consultantsMed
  • Call recorder storage 82%Low

Recent activity

Field updates

  • RP

    Refilwe P. approved 8 loans for batch DB-118

    11m ago

  • SM

    Sandile M. declined LN-5501-04 on affordability

    28m ago

  • HS

    Heather S. logged 42 collections calls

    1h ago

  • AN

    Anitha N. submitted NCR compliance pack

    2h ago

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